FAQs

Below is a list of the most frequently asked question we receive. If for any reason your questions are not answered please do not hesitate to contact us.

Can I choose the contents of my Veg Box?

Absolutely! The easiest and simplest way is create a custom box order. While all the individual products are being added to our online shop plus contact us for a complete produce list.

Is there a minimum order value?

For free delivery the minimum order value is £7.50.  For orders under £7.50 a small delivery charge maybe applied.

When will my Veg Box be delivered?

Normally your box order will be delivered when we are next in your area, please check our delivery map to find your delivery day (and delivery deadline). If you are unsure which day please contact us and we can advise.

Normal weekly delivery route

How much is Delivery?

Delivery is free for orders of £7.50 or more provided you are within our current delivery areas.

Can you tell me what time my order will be delivered?

Once we have received your order we’ll be able to give you an estimated delivery time.  If you need a more accurate time we can let you know once all orders for a your delivery day are known.

What if I am not at home when you deliver?

If you are unavailable when we deliver we are happy to leave your box in a safe place of your choosing or with a neighbour. However, please make sure we are advised where this is before hand.

How do I pay for my box?

Payment is either cash on delivery or by BACS payment prior to delivery.

Can I place a regular repeating with you?

Sure, please contact us with the details of which box or boxes you would like to order and how frequently you would like the delivery and we’ll set that up.